SATIB24 Crisis Call is a 24 hour emergency call service that manages guest related accidents and incidents.
Typical examples of emergency incidents are:
  • the sudden onset of potentially serious illness
  • an accident resulting in serious injury
  • an assault, rape, kidnap or other crime that threatens life or well being
  • exposure to blood, poisons or other hazardous materials
  • a fire or other natural disaster
The emergency call will be answered by a trained wilderness medical doctor who will access the situation and activate the appropriate action to be taken.
Note that this is a value-added service for which guests are
not charged
This seal of approval certifies
that the bearer holds *certificate/s of insurance issued by Safari & Tourism Insurance Brokers (SATIB) and certain Lloyd's of London Underwriters , which comply with the European Community Directive (90/314/EEC) and carry the following cover levels:

Public Liability - ZAR5 million / incident / occurance AND Professional Indemnity - ZAR1 million / incident / occurance

Endorsed by the Southern Africa Tourism Services Association (SATSA).

*Subject to Terms & Conditions as set out in the relevant policy documents.
South Africa : Travellers Feedback
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Bruce Moodley - ex Travel Counsellor

A JOB WELL DONE
Below review fm MR JACOB THOMAS of the USA

Gosh guys –u are my A TEAM---I appreciate the trouble u take for me

Bruce Moodley - Travelcounsellors SA

 

Dear Bruce,

Since I had been quite busy with my work and family matters, I did not get a chance to write you. Mary and I want to thank you for the wonderful and memorable vacation you arranged for us. All the flight, hotel and transfer plans were excellent and worked without any problems. You have done an excellent job.

If you have any future plans to visit Texas, USA, please contact us.

With warm regards,
Jacob and Mary

Iype Chacko

First of all let us thank you for arranging the most memorable trip for us in Africa. All of us had a great time and we really enjoyed it. The weather was perfect and the accommodation was excellent. We saw the “BIG FIVE “ . The trip was very smooth , no glitches. The food was great.

Cape Town had the best sea food and the all the meals at the lodges were nice too.

Victoria Falls was beautiful and the view from Zimbabwe is better than the one from Zambia. I would recommend that the tourists view it from both countries.

 

The guides at the game lodges took an extra effort to make sure that we saw the Big Five especially at the Kruger Park lodge.

We left with lots of good memories from that part of the world. Too bad we couldn’t see you on the day we left and if you come to USA any time please call us and we will be happy to show you around our state.

Once again thanks for a job well done

Best regards

Iype

Sieraaj

Dear Robyn

How do I begin to describe how beautiful the villas were. It was as if I was nestled in the palm of God. This place is in the valley surrounded by mountains all around. We were blessed with several rainbows on Saturday. The facilities were top class and setting of the pool and hotel and dining areas was like nothing I had seen before. You guys surely know how to chose your spots. This picture of nature that was my home for 3 days will always stay with me. Thanx to you guys. Please convey our gratitude to Jambo Safari.

Ps! The accomodation was fit for 2 families and like a real home.

Lots of love and thanx

Sieraaj

Cosentino family

Just wanted to give you some feedback from my cosentino passengers you kindly helped with. This is what he sent me:

The hotel in CT was perfect (New Kings Hotel). Nice people, cool place, good location and food. I'd really recommend it.

The place in Franschhoek was just fantastic (The Villas at Le Francshoek). Those villas are beautiful and the spot is great. I'd have spent the whole vacation there, and no regret!

The Log-inn in Knysna was the weak point. It is nice and clean, but no comparison with the others. We were actually packed the 4 of us in one relatively small room and I am not sure that this is really good value for money. But Knysna is great spot and we spent 4 beautiful days.

Finally, Kuzuko was beautiful too. The only regret is to have spent only one night there.  

Kind regards

Helen

 

Denise Sutherland

We've just returned from a fabulous break at Madikwe River Lodge.  The staff were wonderful and our game ranger, Pule, a delightful source of information.  We thoroughly enjoyed the game drives and desperately needed the almost forced relaxation!

 Thank you too, for assisting us in getting in touch with the Lodge and Goodman and removing a potentially stressful situation - it was very much appreciated.

Kind Regards

Denise Sutherland

Mr and Mrs Fouche.

Good morning

We had a wonderful time and the Mabula lodge is truly something special. The assistance and fast response we received was outstanding.

We would like to thanks James and the Jambo safari team for this wonderful service.

Kind regard

Mr and Mrs Fouche.

 












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