SATIB24 Crisis Call is a 24 hour emergency call service that manages guest related accidents and incidents.
Typical examples of emergency incidents are:
  • the sudden onset of potentially serious illness
  • an accident resulting in serious injury
  • an assault, rape, kidnap or other crime that threatens life or well being
  • exposure to blood, poisons or other hazardous materials
  • a fire or other natural disaster
The emergency call will be answered by a trained wilderness medical doctor who will access the situation and activate the appropriate action to be taken.
Note that this is a value-added service for which guests are
not charged 		This seal of approval certifies
that the bearer holds *certificate/s of insurance issued by Safari & Tourism Insurance Brokers (SATIB) and certain Lloyd's of London Underwriters , which comply with the European Community Directive (90/314/EEC) and carry the following cover levels:

Public Liability - ZAR5 million / incident / occurance AND Professional Indemnity - ZAR1 million / incident / occurance

Endorsed by the Southern Africa Tourism Services Association (SATSA).

*Subject to Terms & Conditions as set out in the relevant policy documents.

Latest News


Travel Advice Posted - Fri, Mar 13th 2009, 13:16
To ensure your holiday is everything you dream of we ask that you take a moment to consider our travel advice...
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Vic Falls Update - March 2009 Posted - Fri, Feb 27th 2009, 16:52

Japan lifts travel ban – Vic Falls leads the way

The Japanese government has excluded the Victoria Falls area from its travel warning to Zimbabwe.  Koichi Morita, the Japanese ambassador to Zimbabwe made the recommendation after touring the country to ascertain its safety.


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