SATIB24 Crisis Call is a 24 hour emergency call service that manages guest related accidents and incidents.
Typical examples of emergency incidents are:
  • the sudden onset of potentially serious illness
  • an accident resulting in serious injury
  • an assault, rape, kidnap or other crime that threatens life or well being
  • exposure to blood, poisons or other hazardous materials
  • a fire or other natural disaster
The emergency call will be answered by a trained wilderness medical doctor who will access the situation and activate the appropriate action to be taken.
Note that this is a value-added service for which guests are
not charged
This seal of approval certifies
that the bearer holds *certificate/s of insurance issued by Safari & Tourism Insurance Brokers (SATIB) and certain Lloyd's of London Underwriters , which comply with the European Community Directive (90/314/EEC) and carry the following cover levels:

Public Liability - ZAR5 million / incident / occurance AND Professional Indemnity - ZAR1 million / incident / occurance

Endorsed by the Southern Africa Tourism Services Association (SATSA).

*Subject to Terms & Conditions as set out in the relevant policy documents.
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Desert Express
Namibia is renowned for its wide open spaces, its spectacular sunrises and sunsets. The Desert Express schedule has been designed to allow passengers to take in all of these. Guests can relax and mingle in the popular Spitzkoppe Lounge, which like the entire train, is fully air-conditioned. A full bar service is offered on board, which includes specialty drinks and aptly named cocktails. There are 24 fully air-conditioned compartments, in 4 sleeper coaches (named Kokerboom, Oryx, Springbok and Meerkat), each with its own en-suite facilities. Each compartment converts to a private lounge during the day. All rooms are stylishly decorated, and reflecting the name of the coach it is located in with a matching carpet and sandblasting on the doors.
  











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